Please note the following basic information, terms and conditions to facilitate your stay.

General Information

Sarakino is located at the heart of Agios Dimitrios village, at the center of the island. Our location on Google maps is: https://goo.gl/s83THo

Contact Person(s)
Name and contact number will be provided upon booking.

Wi-Fi
There is free available WIFI throughout the complex and will be provided to all guests upon check in.

Arrival & Departure times
All arrival times are 15:00 onward; all departure times are at by 11:00 a.m. Different arrival or departure times can be discussed upon request and only if they pose no conflict to other guests expected or departing.

Transportation to and from the Airport
We provide free of charge transportation to and fro the airport for up to 4 persons. For groups larger than 4 persons an additional vehicle must be commissioned (usually a taxi) at a charge of 25 euros per transfer payable upon check-in.

Check in information
We ask that all guests provide a passport or valid ID (to be photocopied and returned) to management upon check in for registration purposes as it is required by Greek Law.

Privacy at the complex
Please note that guests enjoy complete privacy and exclusive use of the Villa / guest house and facilities. Having said that, the groundskeeper, who is also your contact person for the duration of your stay, might be staying on the grounds – in the service house – so as to be available for any queries at all times.

Pets
We love animals and welcome pets at Sarakino just please inform us ahead of time.

Welcome basket - amenities/ We provide all our guests with a welcome basket of basic goodies and some specialty items.

You will also find ground coffee, sugar, salt, pepper and olive oil in your kitchen. If you wish to have fresh eggs, local bread or other items please let us know. If you have specialized needs or would like additional groceries delivered management can arrange for delivery services at an extra charge. We also provide one set of travel-size amenities (soap, shower gel, shampoo & conditioner) per bathroom upon check-in.

Cleaning - Linen Change
Following check-in we provide one (1) cleaning service with change of bed linen & towels for all guests every fourth day. Additional cleaning services can be accommodated upon request and might incur an extra charge if they exceed more than (2) cleaning services per week. Additional linens & towels can be provided upon request at no extra charge.

Car Rental, Parking & Main Gate
Car rental is strongly advised on the island as public transport is inconvenient due to infrequent schedules and delays. If you need assistance with car rental we are here to assist you via our specialized partners. There are 3 parking spaces available within the compound next to the main gate. These are provided to all guests free of charge. Please make sure, upon entering or leaving the complex that the main gate is closed at all times

BBQ
There is a newly installed BBQ area in the compound, which all guests are free to use. If you prefer that management organize the BBQ for your party (including grocery shopping) please let us know so that we can make arrangements. This service incurs an extra charge.

Code of Conduct & Hours of Minimum Noise
All houses have been furnished with great care and many pieces of furniture are one-of-a-kind, including original pieces of artwork. All guests are asked to treat furniture and equipment with consideration. There is a fully-refundable damages deposit of 350 euro upon arrival applicable for all guests unless the damages deposit has been waived. Please notify us immediately if something is damaged or malfunctioning. Also please note that in case of loss of keys to entrance doors of the Villa, an extra charge of 50 euros applies in order to change the locks.

Number of persons - Occupancy
The number of persons allowed for the duration of your stay is the number of persons agreed upon at the time of booking. The maximum occupancy for the House of Literature at all times is 8 persons, whereas maximum occupancy for the House of Poetry is up to 5 persons at all times.

Pool Area / The pool can be used between 9 am and 9 pm.
From time to time construction work is undertaken by the Municipality or electricity shortages take place during the summer months. We are not always informed ahead of time in these instances; however we will do our best to inform you ahead of time if possible.

Air conditioning – TV – other equipment
Please ensure that all Air Condition units are turned off every time you leave the property or a room for extended periods of time. This ensures not only energy saving but that we minimize the risk of electrical shorts if too many A/Cs are working simultaneously.

House of Literature: There is a 32’’ flat screen TV with digital reception of all Greek channels and select European channels.

House of Poetry: There is a flat screen TV with two remote controls. We also provide a number of useful kitchen and basic appliances e.g. Coffee Maker, Toast Maker, Kettle, Hair Dryer. If you
wish to iron please inform management to provide you with an iron. To use the main washing machine we kindly ask that you ask management to explain how.

Being in the Outdoors
Although all measures have been taken to ensure pest-control please note that being in the countryside often means that generally harmless insects and animals e.g. ants, butterflies, flies, lizards etc. are usually present. Also during summer months mosquitoes are prevalent and can be a nuisance, thus we provide special tablet gadgets upon request. Please note that summer also favors bees / wasps therefore we ask that you remain vigilant especially around the pool area.

Lending Library & Office
Sarakino has a small lending library on premises, accessible to our guests upon arrangement. You are welcome to borrow as many books as you like for the duration of your stay by simply filling out our borrowing form. Our books are mostly in English with a selection of Greek books in the areas of literature, poetry, plays, literary criticism, philosophy, anthropology, sociology, politics, economics and children’s books. We also have some rare and collector's editions.

Cancellations
Cancellations of up to 21 days incur a 50% refund on deposit. Cancellations of less than 21 days before checkin incur no refund on deposit.

Extra services/Third-party services
Sarakino management is happy to accommodate all special guests requests providing basic concierge services eg. Car rental assistance, Boat rental assistance, Restaurant reservations, Event/Theater reservations, Beauty/ Spa services assistance. Having said this, management cannot guarantee availability of services, tickets at the last minute or at short notice.

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